- Shipping & Returns
Shipping & Returns
We can ship to virtually any address in the USA. Note that there are restrictions on some products, and some products cannot be shipped to non free states.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items, and which of our warehouses it is shipping from, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are flat rate based. Most products have the weight listed on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. Sometimes we have the ability to upgrade shipping from Ground to USPS 1-3 day, so we can get the item to you quicker. There will be no up-charge for this service. If for some reason this does not work please let us know.
3 Rivers Precision LLC. offers a 30-day return, refund and exchange policy for unopened and unused items. You must initiate an RMA Request. Click "MY ACCOUNT" Then under the Manage your account click COMPLETED, then select the order you want to return and click RETURN ITEMS Then Fill out the RMA form, or Contact Us via Email or Phone, prior to any return to receive a RMA number. All returns must include the generated RMA Paperwork. Returns, refunds, and exchanges can take up to two weeks, not including transit times. Usually they are processed the same day the merchandise is received.
It is recommended that you return merchandise with a carrier that offers tracking numbers and full value insurance on the parcels. 3 Rivers Precision LLC. Will not be responsible for any packages that are lost while being shipped back to us.
For your convenience, we can also send you a Prepaid Return Label at your request through the USPS. The actual return postage rate will be deducted from the refund.
Items that are unused and in the original sealed packaging can be returned subject to a 10% restocking fee. The return must include accessories, manuals, documentation, and registration that were shipped with the product. We make every effort to waive the re-stocking fee when we can. Contact us for details.
If the packaging has been opened on the unused product, the product can be returned subject to a 25% restocking fee. The return must include accessories, manuals, documentation, and registration that were shipped with the product.
Shipping charges and/or shipping costs are not subject to refunds. Products that are not subject to returns are custom configured products, used products, special orders, and items sold “as is” or “used”.
AFTER AN RMA # HAS BEEN ISSUED
SEND RETURN TO:
3 RIVERS PRECISION LLC.
P.O. BOX 27
MASCOUTAH, IL 62258