Returns

Return Information

3 Rivers Precision LLC. offers a 30-day return, refund and exchange policy. You must initiate an RMA Request.   Click "ORDERS" under MY ACCOUNT,  click the order number that you wish to return.  At the top of the page click REGISTRATION OF THE RETURN.   Fill out the RMA form, or  contact us via Email or Phone, prior to any return to receive a RMA number. All returns must include the generated RMA Paperwork.  Returns, refunds, and exchanges can take up to two weeks, not including transit times.  Usually they are processed the same day the Merchandise is received.

It is recommended that you return merchandise with a carrier that offers tracking numbers and full value insurance on the parcels.  3 Rivers Precision LLC.  Will not be responsible for any packages that are lost while being shipped back to us.  

For your convenience, we can also send you a Prepaid Return Label at your request through the USPS.  The actual return postage rate will be deducted from the refund.

Items that are unused and in the original sealed packaging can be returned subject to a 10% restocking fee. The return must include accessories, manuals, documentation, and registration that were shipped with the product.  We make every effort to waive the re-stocking fee when we can.  Contact us for details.

If the packaging has been opened on the unused product, the product can be returned subject to a 25% restocking fee. The return must include accessories, manuals, documentation, and registration that were shipped with the product.

Shipping charges and/or shipping costs are not subject to refunds. Products that are not subject to returns are custom configured products, used products, special orders, and items sold “as is” or “used”.  

AFTER AN RMA # HAS BEEN ISSUED

SEND RETURN TO:

3 RIVERS PRECISION LLC.

RETURNS RMA#

P.O. BOX 27

MASCOUTAH, IL 62258